Hidden costs

What the manual work costs

Each item below is time the team named in the sessions, valued at the relevant role rate. These are conservative and based on what staff told us, not estimates we invented.

10

Opportunities found

65 hrs/wk

Recoverable time

Role rate

$45/hr applied when a role rate is unavailable

Annual Cost = Weekly Hours x People Affected x Hourly Rate x 52
W-001PPC Managementhigh priority

Manual bid and budget adjustments

Two analysts adjusting bids and budgets account by account every week.

$62,400/year

12 hrs/wk · $50/hr · 2 people

12 hrs/wk x 2 people x $50/hr x 52 = $62,400/year

The better part of two days a week, every week.
Priya NairSession 2
W-002Reporting & Billinghigh priority

Building weekly client reports by hand

Each analyst rebuilds a report per client into a slide template weekly.

$37,440/year

8 hrs/wk · $45/hr · 2 people

8 hrs/wk x 2 people x $45/hr x 52 = $37,440/year

Reporting day is gone by lunch, per person.
Priya NairSession 2
W-003PPC Managementmedium priority

Search term harvesting and negatives

Manually mining keywords and negatives from search term reports.

$14,040/year

6 hrs/wk · $45/hr

6 hrs/wk x $45/hr x 52 = $14,040/year

Pure pattern work, still a full morning.
Sam OrtizSession 2
W-004Catalogue Optimizationhigh priority

Listing copy and A plus content from scratch

Drafting titles, bullets and A plus content from a blank doc per product.

$18,720/year

9 hrs/wk · $40/hr

9 hrs/wk x $40/hr x 52 = $18,720/year

The single biggest time sink on my side.
Marcus WebbSession 3
W-005Catalogue Optimizationmedium priority

Keyword and competitor research per catalogue

Repeating the same research routine for every catalogue by hand.

$10,400/year

5 hrs/wk · $40/hr

5 hrs/wk x $40/hr x 52 = $10,400/year

Same five steps every catalogue.
Marcus WebbSession 3
W-006Onboardingmedium priority

Onboarding data collection and access chase

Chasing advertising and Seller Central access and brand assets manually.

$8,736/year

4 hrs/wk · $42/hr

4 hrs/wk x $42/hr x 52 = $8,736/year

Always waiting on access, re asking for the same things.
Ava ThompsonSession 1
W-007Reporting & Billingmedium priority

Reconciling ad spend for invoicing

Month end reconciliation of spend across accounts before invoicing.

$6,916/year

3.5 hrs/wk · $38/hr

3.5 hrs/wk x $38/hr x 52 = $6,916/year

Fiddly and easy to get wrong.
Ava ThompsonSession 3
W-008Reporting & Billingmedium priority

Client status updates and inbox triage

Keeping clients updated across email and Slack and chasing answers.

$15,288/year

7 hrs/wk · $42/hr

7 hrs/wk x $42/hr x 52 = $15,288/year

It is constant and it is everywhere.
Ava ThompsonSession 3
W-009Catalogue Optimizationmedium priority

Catalogue health and suppression monitoring

Manually scanning for suppressed listings and buy box loss.

$9,360/year

4.5 hrs/wk · $40/hr

4.5 hrs/wk x $40/hr x 52 = $9,360/year

W-010Acquisitionhigh priority

Manual prospect audits and proposal building

Pulling prospect data and building an audit deck for every pitch.

$15,600/year

6 hrs/wk · $50/hr

6 hrs/wk x $50/hr x 52 = $15,600/year

Hours before we even know if they are a fit.
Daniel ChoSession 1

Total opportunity value

$198,900

65 hours a week across 10 opportunities

By area

PPC Management$76,440 · 38%
Reporting & Billing$59,644 · 30%
Catalogue Optimization$38,480 · 19%
Acquisition$15,600 · 8%
Onboarding$8,736 · 4%